ISS
ISS

 

 
ISS
ISS

About Us
   Business Objectives
   History of ISS


Man on phone

Compupter room
Information Technology

  Business Objectives

ISS is more than just a supplier or a service provider. We become a partner to our clients by taking a consultative approach to account management. We use what we learn from clients and prospective customers to guide the creative and flexible design of their service and support programs. Our goal is to offer clients choices and the ability to select the specific services they desire through customized support solutions.

Because we are focused on meeting client needs and are unhindered by a rigid hierarchical management structure, we compete successfully against OEM�s and much larger computer support firms�not just in winning, but also in renewing comprehensive multi-year business relationships with clients like Independence Blue Cross, New York City Transit Authority, New York City Health and Hospitals Corporation, Consolidated Edison of New York, U.S. Department of Agriculture , the PECO Energy Company, Highmark PA Blue Shield, Mainline Health Systems and others.

There may be a lot of other companies that want your business, but there is only ONE that is determined to reach the goal of total customer satisfaction�that�s ISS.

History of ISS

Integrated Support Strategies (ISS) entered the computer services industry in 1985 with an innovative service offering: high-quality on-site services customized to satisfy a variety of corporate systems needs. Response in the marketplace was strong, and we quickly won the confidence of several large corporate and institutional client groups, such as hospitals, insurance companies, utilities, educational, government, city and state organizations.

Over the past decade we have continued to grow�adding a variety IT support services to our overall service offering. Our efforts have resulted in the addition of new customers, as well as expansion of territory, while retaining existing clients. Our original business model has remained a key factor in our success. We are still highly responsive to customer needs. As needs have changed, we have revised our approach and improved ourselves, adding products and support capabilities that increase our value to the customer.

ISS is incorporated in the State of Delaware. The firm currently has a staff of over one hundred and twenty professional service employees with many years of experience and expertise. ISS is led by the President, Tom Stafford who has been with the company since its inception and attentively managed by Greg Fecca, Vice President of Operations, who has been with the company for the past 15 years. Together, they bring many years of experience and expertise in the computer services and information technology field to the task of meeting our client needs.

 

Office Building

ISS
ISS
Copyright © 2005 by Integrated Support Strategies
225 E City Avenue Suite 205
Bala Cynwyd, PA 19004
Phone: 484-270-1080  Fax: 610-664-2068