ISS
ISS

 

 
ISS
ISS

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   Facilities & Resources


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  Facilities & Resources

ISS is headquartered in Bala Cynwyd, Pennsylvania, just minutes away from center city Philadelphia. The organization has an entire field service division consisting of technicians possessing varying skill sets, who actively operate throughout the East Coast and Mid-Atlantic regions. Within our headquarters is a Central Dispatch/Help Desk Center that operates 24- hours per day, 7-days per week and can be accessed via a toll free, 800- number. We have a technical support department that comprises over fifty years of experience in support of everything from critical mainframe, mid-range and server devices down to desktop PCs, laptops and printers. Additional support capabilities include a network division with certified engineers supporting Novell, NT and other NOS software.

Rounding out our support operation is a full-scale master parts warehouse center and an equipment repair depot comprising an entire technology facility. ISS has additional service site locations in Harrisburg, Valley Forge and Pittsburgh, Pennsylvania; and Manhattan, Queens and Brooklyn, New York; Newark, New Jersey; and New Orleans, LA. All sites are linked through a fully integrated voice and data network. ISS's proprietary Automatic Tracking System software enables our firm to provide on-the-spot service updates and a range of valuable management information to our clients. With over 98% of our business in servicing performance-based maintenance contracts, ISS has proven itself to be an innovative, value-conscious company that adapts well to a changing marketplace.

 

Office Building

ISS
ISS
Copyright © 2005 by Integrated Support Strategies
225 E City Avenue Suite 205
Bala Cynwyd, PA 19004
Phone: 484-270-1080  Fax: 610-664-2068