ISS
ISS

 

 
ISS
ISS

Support Infrastructure
   Warranty Services & OEM Certs.
   Training
   Parts Logistics


Support Specialists

  Warranty Services and OEM Certifications

ISS can perform warranty maintenance services on the customer�s installed equipment base, providing the customer with a single source solution for all their hardware maintenance needs. ISS is certified by many major OEM�s such as Apple, Compaq, Dell, HP, IBM, Micron, Xerox and others. We also maintain relationships with many dealers and distributors throughout the United States who assist us in processing warranty claims for a variety of other OEMs. This gives us the technical backing and support of the OEM�s, and also means that we can perform on-site work for equipment under warranty, resulting in a significant savings in time and money for our customers. Parts can be expedited and shipped overnight directly to the site in need. All warranty services will be coordinated and processed by ISS staff. ISS continues to aggressively expand our certification programs on a continual basis. This gives our customers the convenience of a single point of contact for all services, and a sole source of responsibility.

Training

ISS requires that all of our technicians undergo new product training to insure they are kept up to date on all of the latest technology changes. Being that we are an Authorized Service provider for all of the major OEM's, we receive periodic updates on new products, service bulletins, engineering changes and are able to partake in the training sessions on these new products as a result of our relationship with the OEM. ISS believes it is imperative to be kept up to date on the latest products in an ever-changing technological world. It is part of why we have been able to grow over the past nineteen years.

 

Office Building

ISS
ISS
Copyright © 2005 by Integrated Support Strategies
225 E City Avenue Suite 205
Bala Cynwyd, PA 19004
Phone: 484-270-1080  Fax: 610-664-2068