ISS
ISS

 

 
ISS
ISS

Services Offered
   Hardware Break/Fix Maintenance
   Desktop Support


Computer repair

 
 Hardware Break/Fix Maintenance

Dedicated On-Site Hardware Maintenance - Dedicated ISS support staff are uniquely selected to serve the customers specific technical and administrative needs, and are placed full-time, on-site at your location. Our technicians receive on-going training and are certified by most major OEMs. We are equipped to handle a full range of service and support functions. Services encompass contract maintenance, warranty repairs and network services, as well as include the provision of on-site spare parts & whole unit loaner devices. This ensures an almost immediate response and resolution to service requests, as well as reduces system downtime and keeps employees productive. In times of low call volume or upon the customer�s request, on-site technicians can be utilized to perform a variety of other IT services such as installations, software loads, etc. at no additional cost to the customer. Having technicians on-site allows the customer flexibility in determining priorities.

On-Call/On-Site Hardware Maintenance - Support personnel are dispatched to service equipment or perform various services on-site at the customer�s location, on an as needed basis. All ISS technicians have direct repair experience and receive the latest training and certifications on products specific to the customer�s equipment base they support.

The ISS hardware support team has the knowledge and experience to effectively repair equipment, increase user productivity and enhance customer satisfaction. Equipment supported includes: Servers, Desktop PC�s, Laptops, Printers, Scanners, Terminals, Controllers, Communication devices and many others made up of multi-vendor products.
 

Office Building

ISS
ISS
Copyright © 2005 by Integrated Support Strategies
225 E City Avenue Suite 205
Bala Cynwyd, PA 19004
Phone: 484-270-1080  Fax: 610-664-2068